In the latest episode of Digital Dialogue Series, Vipul Vyas, Head Strategy & Innovation, IFTAS and Devika Nayyar, Country Manager BFSI in discussion with Sumedha Bose, AGM - Research & Solutions, Mosaic Digital on the need for investments in new processes, technology and organizational structures to support more resilient and flexible payment workforces and systems in the future. And the significant challenge faced whilst building out this digital payments infrastructure is the integration of the traditional banking players’ pre-internet, legacy systems into the internet-based systems of digital native Fintech players.